We collect personal information necessary to provide our services and meet regulatory requirements. This includes identity details (full name, date of birth), contact info (email, address), technical data (IP address, browser type), and transaction history related to your activity.

We process data based on several legal frameworks, including the fulfillment of our contract with you, compliance with legal obligations, our legitimate business interests in maintaining security, or where you have provided explicit consent.

Your data is used to verify your identity (ensuring you are 18+), manage your account, process payments, prevent fraud, and provide customer support. We also use anonymized data for internal research and platform optimization to improve the user journey.

Personal information is retained only for the duration necessary to fulfill the purposes outlined in this policy or as required by Canadian legal and financial record-keeping standards. After this period, data is securely deleted or anonymized.

We may share data with service providers who assist in our operations, such as payment processors or technical security auditors. Your data may be transferred to and stored in locations outside of Canada, where we ensure appropriate safety measures are in place to protect your rights.

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. While we strive for maximum security, no method of transmission over the internet is entirely infallible.

Under Canadian privacy principles, you may request access to your data, corrections of inaccuracies, or deletion of your information under certain conditions. To exercise these rights or object to specific processing, please contact our support team.

For any questions regarding your data or to submit a privacy request, please email: [email protected].